Cookies Policy

1. About cookies

1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

1.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2. Cookies That We Use

2.1 We use cookies for the following purposes:

(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website.

(b) status – we use cookies to help us to determine if you are logged into our website.

(c) personalisation – we use cookies to store information about your preferences and to personalise the website for you such as our age verification.

(d) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services.

First Party Cookies

  • Acknowledgment of age confirmation
  • Dismissal of email signup
  • Created by the Content Management System for account and shopping basket functionality

Third Party Cookies

Google Analytics

English Spirit uses Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address information (anonymously) on its servers in the United States, and neither English Spirit nor Google associates your IP address with any personally identifiable information.

The analytics.js JavaScript library is part of Universal Analytics and uses a single first-party cookie containing an anonymous identifier used to distinguish users. By default, this library sets cookies on the top level domain, excluding the leading dot, and sets the cookie path to the root level (/). More information about Google’s cookie policy can be read at www.google.com/intl/en/analytics/privacyoverview.html

Facebook Tracking Pixel

English Spirit also engage in online advertising on third party websites and apps. This is accomplished using a wide variety of digital marketing ad exchanges via cookies, ad tags, pixels and mobile identifiers. This includes Facebook’s Custom Audience service.

Banner advertisements are served within Facebook’s feed based on the information we hold about you such as previous order history, pages visited and adverts clicked on. The following targeting techniques are used:

Custom Audiences from a customer list which uses your email address to serve our ads to you within your newsfeed.

Engagement Custom Audiences where you are targeted based on whether you have engaged with English Spirit content on Facebook, Facebook partner sites and apps.

Website Custom Audiences where you are targeted if you have visited our website within the past 30 days.

You can opt out of seeing ads delivered on Facebook based on your activity on our website via the Facebook pixel notification on our website.

3. Cookies Used By Our Service Providers

10.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

10.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

4. Refusing Cookies

Most browsers allow you to refuse to accept cookies, however, blocking cookies will have a negative impact upon the usability of some websites.

Managing cookies for each browser differs, so we have provided links to more detailed information for some of the more popular browsers:

  • Internet Explorer
  • Firefox
  • Safari
  • Chrome
  • Opera for MacIntos

Managing Cookies

11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these websites:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

11.2 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If, however, you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you access our website.

If you would like to find out more about cookies and how to remove cookies from your browser, please visit www.aboutcookies.org.

11.3 Please note providers of third party content may also use cookies over which we have no control.